Insurance
Limited Warranty Policy
At Butikenz, we are dedicated to providing products of the highest quality. Our products are covered by a comprehensive limited warranty.
Limited Warranty Coverage:
Butikenz products are intended to be free from material and manufacturing defects for a period of 60 days from the date of purchase, under normal use. This limited warranty ("Butikenz Insurance") applies only to the original retail purchaser who can provide proof of purchase from our official website Butikenz.
Details of Warranty Coverage:
The limited warranty applies exclusively to the original purchaser of the product. This warranty applies only within the country/region where the product was purchased. The warranty period is 60 days from the original date of purchase, and a valid invoice or receipt will serve as proof of purchase. Costs for inspection and any repairs of the product are covered by the limited warranty. To claim warranty service, the defective product must be shipped to the specified delivery address along with proof of warranty purchase and product transaction. We undertake either to repair the product or replace it with a new unit. The defective or broken product will not be returned to the buyer. We reserve the right to change, remove, or modify the terms of this warranty policy without prior notice.
Procedure for Warranty Claims:
To initiate the return process under warranty, please contact us via email at support@butikenz.com. Please provide the following information in your email:
Proof of purchase Details of warranty purchase Description of product issue
Butikenz.com reserves the right to change, replace, or terminate this warranty policy at any time without notice.